We strive to provide our customers with the software of the highest quality along with the best technical, sales and information support services.
To help ensure that our software products are just what you need, a free account is available on our website. Comprehensive products and services information is provided, as well. To help you make the right decision, you can also contact our support team.
We understand, however, that exceptional circumstance may occur due to the nature of the products we provide, so please, get acquainted with our Refund Policy before you order our software to avoid dissatisfaction after the purchase.
Since all of our products are intangible irrevocable goods (digital software), they come with an 1 week post-launch Honor-Based Money-Back Guarantee. Honor-based means we will be glad to return your investment providing that:
- we are sure the product is malfunctioning (i.e. doesn’t function according to the features declared at the product’s homepage or other official product documents) on the client’s computer/mobile device;
- we receive assistance in finding out the details of the problem on the side of the customer;
- we fail to address the deficiency within a reasonable amount of time.
- The refund will be issued to the customer in full without any compensations or additional reimbursements.
Product Return Procedure:
Requests for refunds must be:
- Made within seven (7) days of the launch date.
- Sent via email to our Customer Service Team.
- Contain the e-mail address you signed up with to our service and the detailed and grounded reasons why you apply for a refund.
Upon sending a refund request, please allow our Customer Service Team up to one (1) business day to get back to you on the problem.
You should expect an email from , be ready to provide our support agents with additional information and follow all the recommendations.