Cloud MLM Software's FAQ hub answers common questions about implementation timelines, platform features, AI Agent capabilities, compensation plan setup, integrations, support, and compliance. Specialists across solution architecture, customer success, and engineering answer custom inquiries during business hours. The knowledge base covers binary, unilevel, matrix, monoline, board, generation, and hybrid plan questions, plus migration, payouts, distributor onboarding, and regulatory topics. Trusted by MLM companies worldwide since 2015.

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Cloud MLM Software Questions and Answers

Buyer questions and technical questions, answered in plain terms.

From implementation timelines to AI agents, explore the most common questions customers ask our strategists, engineers, and success teams.

Try the live demoSee pricingLive demo, no signup
  • One-time licence from USD 750
  • Full Laravel source code
  • Self-hosted option
  • Refunds within seven days of launch

Common questions

24 answers, each short enough to quote and each backed by a page you can read.

Pricing, licensing, and support

Cloud MLM Software is licensed once, starting at USD 750 as a one-time fee. There is no monthly or annual subscription. Add-ons such as mobile apps, e-wallet, custom themes and integrations are quoted separately.

A one-time licence. You pay once and own the software, rather than renting access. Optional annual maintenance and managed hosting can be added if you prefer.

Refunds are available within seven days of the launch date where the product does not function as documented. See the refunds and cancellation page for the full terms.

Cloud MLM Software documents 21 compensation plan types, including binary, unilevel, matrix, monoline, board, generation and hybrid plans, each with its own documentation page.

Yes. On final payment you receive the full Laravel application source code and the database schema. You can host it on your own infrastructure, modify it, and put your own developers on it. See the source-code page for detail.

You can self-host it. Cloud MLM Software is delivered as a self-hostable application, so you can run it on your own servers or your own cloud account. A managed hosting option is also available.

In a self-hosted deployment the database sits on infrastructure you control, so you already hold your members, genealogy, wallets and commission history directly. There is no vendor to extract it from.

Support is included with the licence. The exact free window and the post-warranty rate are published on the support page. (These are being finalised to a single published value.)

Yes. The migration team moves distributor genealogy, wallet balances, pending payouts and rank histories from legacy and competitor platforms. Timelines are scoped during the demo based on data volume and plan complexity.

Yes. There is a free live demo with no signup and no email required. You can also book a guided session with a solution architect.

Technical Requirements and Setup

Yes, Cloud MLM software supports all third-party APIs through proper integration.

Yes, we encourage you to use SSL Certificates to make your payment processes safe.

There aren’t many, but you’ll need PHP >= 7.2, OpenSSL PHP Extension, PDO PHP Extension, Mbstring PHP Extension, Tokenizer PHP Extension, and XML PHP Extension to run this software. If you are using cloud/shared/VPS or dedicated hosting, we will help you get it to work. .

Purchasing and Pricing

Yes, the software has a KYC verification module for extra security.

Cloud MLM software supports almost all payment gateways like 2Checkout, Adyen, Amazon Pay, Authorize.net, BitPay, BlueSnap, Braintree, CardinalCommerce, PayPal, Payza, SagePay, Stripe, etc.

You can purchase Cloud MLM software by filling out the form in the Contact Us section, or you can send an email to info@cloudmlmsoftware.com. Our team will contact you as soon as possible to discuss the plan. If you are satisfied, you can make the payment online through our payment gateway.

Contact us to get custom MLM software based on your requirements, and yes, the pricing is negotiable based on those requirements.

Software Features and Capabilities

Yes, you can integrate an e-commerce system with this MLM software, allowing you to add products from the backend and sell through this system.

Yes, the software is integrated with Email and SMS modules.

Yes, Cloud MLM software is a white label MLM software. You can use your own logo and company name on the software.

Yes, this software provides unlimited customizations based on your needs.

Yes, the software has an extra API so you can integrate bitcoin or cryptocurrency along with it.

Yes, Cloud MLM software has a multilingual system, allowing you to do business in different languages for the same commodities or services.

Yes, Cloud MLM provides an AI MLM management system for users to enhance MLM operations, offering automation, data analysis,and optimization of recruitment processes.

Ask the rest in person.

The demo is live and needs no signup. If a question here is not answered to your satisfaction, put it to a solution architect on a guided session.